Crews working to restore service to approximately 623,000 customers
PECO has actively been working to restore power to thousands of customers impacted by the winter storm, which brought a mix of snow, ice and freezing rain to the region. The storm caused extensive damage to trees, tree limbs and electrical equipment, and already has become the second most damaging storm in PECO history.
As of 12:30 p.m., Wednesday, more than 623,000 customers remain without service. Specifically,
- Bucks County = 143,632
- Chester County = 181,212
- Delaware County = 73,146
- Montgomery County = 187,865
- Philadelphia County = 33,004
- York County = 4,361
More than 3,000 personnel, including 1,500 field employees, are working to restore service to customers and will continue to work around the clock to make repairs. PECO’s emergency response organization is activated and every PECO employee is focused on storm restoration activities.
With damage still occurring, it is too early to determine when service will be restored to all customers. Based on the conditions and damages so far, we believe we will be able to restore service to most customers in the next few days. However, some customers – in more heavily damaged areas – could be without service into the weekend.
Customers who experience an outage or issue with their natural gas service should call the company immediately at 1-800-841-4141. The more customers who call to report an outage, the more effectively PECO can dispatch crews and restore service. Customers also can report or view the status of an electric outage at www.peco.com or by using PECO Smart Mobile On-the-Go, the company’s mobile enhanced website.
PECO urges customers to stay safe and always stay away from any storm damaged electrical equipment, especially downed power lines and tree limbs that may come into contact with power lines. Always consider that downed electrical wires are energized and report them to the company immediately. Customers should check on their neighbors, family and friends, and assist the elderly and those with special needs.
Based in Philadelphia, PECO is an electric and natural gas utility subsidiary of Exelon Corporation (NYSE: EXC). PECO serves 1.6 million electric and 497,000 natural gas customers in southeastern Pennsylvania and employs about 2,400 people in the region. PECO delivered 76.5 billion cubic feet of natural gas and 37.5 billion kilowatt-hours of electricity in 2012. Founded in 1881, PECO is one of the Greater Philadelphia Region’s most active corporate citizens, providing leadership, volunteer and financial support to numerous arts and culture, education, environmental, economic development and community programs and organizations.